Privacy Policy
Effective Date: April 11, 2025
Company: Hyper ICT Oy
Address: Espoo, Finland
Email: support@hyper-ict.com
Website: www.ai.hyperict.fi
Important Notice:
Do not upload any personal data, either your own or someone else's. This system is not intended for storing or processing personal or sensitive information. You are fully responsible for any violations of this rule.
1. Introduction
Hyper ICT Oy ("we", "our", "us") provides a Retrieval-Augmented Generation (RAG) service through our website (www.hyperict.com), allowing users to upload documents and receive chat-based responses derived from those files. This Privacy Policy explains how we collect, use, and protect your personal data.
2. Information We Collect
We collect the following information:
Email address: For login and KYC verification.
Uploaded files: Content that users upload to the system for processing.
3. Use of Cookies
We use cookies solely for managing session information during login and usage of our service. These cookies are essential for system functionality and security.
4. Storage and Data Location
All uploaded files are stored on Microsoft Azure servers located in the United States.
5. Data Retention
Files remain stored until the user explicitly deletes them. Upon deletion, the files are permanently removed and cannot be recovered.
6. Encryption and Security
Files are not encrypted, either in transit or at rest. Users must not upload personal, sensitive, or confidential data. Uploading such information is strictly prohibited and may lead to account suspension or termination.
7. Third-Party Access
We use Microsoft Azure to store uploaded files securely in data centers located in the United States. While Azure provides the infrastructure for file storage, it does not have access to the content or metadata of the files uploaded. The RAG processing is performed entirely by our own proprietary system.
We do not share any personal information or uploaded content with any third parties for analytics, advertising, or any other purpose. No third-party service has access to your content unless required by law.
8. User Responsibility
By using our service, you agree not to upload any personal data, whether it belongs to you or another individual. You accept full responsibility for the content you upload. Hyper ICT Oy shall not be held liable for any legal or personal consequences resulting from such uploads.
9. Your Rights
You may request access to, correction, or deletion of your personal data at any time by contacting us at support@hyper-ict.com. We operate in compliance with Finnish and EU (GDPR) regulations.